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Lighting sector market leader steers business in real timeThursday, 14 October 2010Unplanned downtime, human error or damaged equipment? Kanlux, one of the largest Polish distributors of lighting products, is now protected from the risk of losing invaluable business data. In their headquarters, GridwiseTech recently implemented a highly available system based on Oracle GoldenGate. “None of us can afford to waste time—the system just has to work,” says Bartosz Ceglarski, President of Kanlux. “Our sales people cannot wait 5 minutes—often they are at a business meeting and need to process the order immediately. The Board needs to oversee sales in real-time according to region, sales rep and products. Now, we have something we are particularly proud of: our customer service that consists of order, delivery and complaint processing works continuously. Our efficient IT system is practically invisible for end users and this is the way it should be. We are well-known for having the best customer service in the lighting sector and I’d like to keep it that way.”
“Kanlux, assisted by GridwiseTech, decided to install Oracle GoldenGate to provide business continuity to their existing system,” confirms Pawel Plaszczak, President of GridwiseTech. “This one-time investment has created robust IT Infrastructures for all the companies within the Group. Real time data integration with Oracle technologies is being successfully used in the largest companies in the world. Kanlux is one of only a handful of Polish companies that is reaping its benefits,” he points out. About Kanlux Read more in the success story. » |